Who We Are
We are Hartung Gallery, a long-standing art supplies, custom framing, and gallery store located in Portsmouth, VA. Our website address is: http://www.hartunggallery.com
We can be contacted at info@hartunggallery.com
Our store address is 4367 Portsmouth Blvd. Portsmouth, VA 23701
What Data We Collect and Store
When using our website we may collect: your name, email address, physical address, IP address, phone number, transactional data and technical data. Please see below sections to determine where on our site and what data is collected, and how it is used on our site.
If you have any privacy concerns, please reach out to us at info@hartunggallery.com
Browsing Our Site
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Product Purchases
We collect information about you during the checkout process on our store. Purchasing a product or creating an account on this site may collect: your name, address, email address, IP address, and phone number. We use this information for purchase processing and fraud assessment. Email addresses may be used for future marketing purposes.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we may store order information indefinitely for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
PayPal
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
Please see the PayPal Privacy Policy for more details.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
Our server maintained by InMotion hosting, located in the United States of America.
Our Team
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
Third-Party Providers
We share information with third parties who help us provide our orders and store services to you; for example, our payment services are provided by Paypal. Your physical address will be used for shipping purposes and be provided to a shipment service such as the USPS or FedEx in order to send you your purchase. If you supply an email, you may receive future email notices, correspondence, or newsletters from us or third-party providers emailing you on our behalf. Third-party providers have their own privacy policies.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register or make purchases on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. This information is stored indefinitely.
What Rights You Have Over Your Data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where We Send Your Data
Visitor comments may be checked through an automated spam detection service.
Personal data such as name, address, and phone number will only be used by us to contact you about your purchases and fulfill any orders. We may contract third-party providers to email you on our behalf for marketing purposes or to fulfill orders.
Our server is maintained by InMotion hosting, located in the United States of America.
How We Protect Your Data
Our server hosts, InMotion hosting, offers Monarx Security and ModSecurity.
Monarx Security is a top-notch anti-malware solution that safeguards websites and applications developed using PHP and other programming languages. With its comprehensive threat detection and prevention system, Monarx Security protects against a wide range of threats, including web shells, adware, phishing, mailers, and more.
Mod_security is an apache module that helps to protect your website from various attacks. It is used to block commonly known exploits by use of regular expressions and rule sets and is enabled on all InMotion web hosting plans.
Our Data Breach Procedures
In case of a data breach,
- we will notify you if your data has been compromised
- work with our hosting provider, InMotion, to restore security
Website Activity Tracking
Jetpack
Data used: To deliver this functionality and record activities around site management, the following information is captured: user email address, user role, user login, user display name, WordPress.com and local user IDs, the activity to be recorded, the WordPress.com-connected site ID of the site on which the activity takes place, the site’s Jetpack version, and the timestamp of the activity. Some activities may include the actor’s IP address (login attempts, for example) and user agent.
Activity tracked: Login attempts/actions, post and page update and publish actions, comment/pingback submission and management actions, plugin and theme management actions, widget updates, user management actions, and modifying other various site settings and options.
Data synced: Successful and failed login attempts, which will include the actor’s IP address and user agent.
Hummingbird
Hummingbird uses the Stackpath Content Delivery Network (CDN). Stackpath may store web log information of site visitors, including IPs, UA, referrer, Location and ISP info of site visitors for 7 days. Files and images served by the CDN may be stored and served from countries other than your own.
Akismet
We collect information about visitors who comment on Sites that use our Akismet Anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).
Strong Testimonials
We collect certain pieces of information about you when you fill one of our testimonial forms. This includes your full name, e-mail address, photo, company name, and website.
By agreeing to these terms, you also allow us to::
– Send a confirmation e-mail, to let you know your testimonial was received and approved;
– Send important account/ product/ service information;
– Set up and administer your account, provide technical/customer support, and verify your identity.